Privacy & Non-Discrimination Policy

Privacy Policy

IBJI takes patient confidentiality of outmost seriousness and we are required by the State of Illinois and Federal law to maintain the privacy of your protected health information (PHI).

Your health record contains PHI about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services. Please see our Notice of Privacy Practices linked below

HIPAA Notice of Privacy Practices

Non-Discrimination Policy

Illinois Bone and Joint Institute, LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, (consistent with the scope of sex discrimination described at 45 CFR 92.101(a)(2)). Illinois Bone and Joint Institute, LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Illinois Bone and Joint Institute, LLC:

• Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact IBJI staff member.

If you believe that Illinois Bone and Joint Institute, LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex you can file a grievance with the Compliance Office, 900 Rand Rd, Suite 300, Des Plaines, IL 60016, phone: (847) 324-3981, fax: (847) 929-1138, Email: compliance@ibji.com. You can file a grievance in person, by mail, fax, or email. If you need help filing a grievance, the Compliance Office is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.